OUR SERVICE IN INDUSTRY

Pre-Sales Service

Before ordering, free samples will be provided to all of our clients for testing on their own production lines. Our marketing team and advisors always prioritise our customer’s needs and requirements, guaranteeing your satisfaction with our products. After the desired results have been achieved, we set you up with our best deals.

Sales Service

Quick, responsive, and communicative service is key to our success at Viron. Our teams (Customer Service, PPIC, Quality, Technical Service, and Production) collaborate to provide best product and best price. The added value of our service is a fast, precise and safe to the destination.

After Sales Service

After the sale has been made, we send members of our top-of-the-line technical service team to your production lines, providing you with a systematic, problem analysed and during solving inspection. If any problems arise inspection, we immediately deal with the issue and plan out a solution that ensures the safety and satisfaction from both parties.
OUR SERVICE IN RETAIL

ONLINE MARKET

Viron expand the ready for use products to retail market. We are strive into local market by e-commerce like Tokopedia, Shopee, Tiktok, and Instagram for easy shopping solution


ONLINE SERVICE

We are involved to build a relation with a focus on engaging the community, collaborating with various groups, and promoting our products. We will also host workshops and mini-training sessions for our uphold of Viron’s commitment to customer loyalty and community support.
QUALITY
We go above and beyond to test and quality-check everything that comes out of our production lines at Viron: from the raw materials to the production process and results, standardised tests (as well as simulated applications on wood samples) are carried out on our products in order to maintain the highest possible quality in all of our coating solutions.
Finally, we analyse the quality of the wood finishing. We operate a laboratory that tests for several key factors in coating quality, including (but not limited to) gloss, adhesion, abrasion, scratch- and chemical resistance, slip/heat resistance, MCC, bleeding, weathering test and so on
Product quality is categorized as good if it has gone through several tests that comply with international testing standards. Viron has tested the finishing product results at the Independence Institute which uses international standard testing methods according to buyer requests. Several test method standards have been recognized internationally, such as ASTM (American Society for Testing Materials), DIN (Deutsches Institut für Normung), EN (European Norm), JIS (Japanese Industrial Standard), etc.
BG Our Certificate
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